Shipping Policy

WHAT DELIVERY OPTIONS DO I HAVE?

When your destination country is the U.S., you can choose between Standard Delivery and Express Delivery.

STANDARD DELIVERY:

Standard delivery time: 6-10 days

Standard Shipping and Free Shipping Conditions Free Shipping for orders over $65

Standard delivery is free for orders $65 The discount applies automatically at the checkout.

During peak seasons and promotional sales, delivery might take a little longer.

EXPRESS DELIVERY:

Express delivery time 3-5 days

Express delivery fee is US$12

During peak seasons and promotional sales, delivery might take a little longer.

WHERE DOES KONOOT DELIVER?

​Europe: Most EU countries (e.g., Germany, France, Italy, Spain, Netherlands) and the UK.
​North America: United States and Canada.
​Australia: Major cities and regions.
​Other Regions: Select countries in Asia, 

HOW CAN I TRACK MY ORDER?

Fill in the order email query in the background. We will also send an email to your email for inquiry.

Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.

You will also be able to track your order in your account.

TAX AND DUTIES

Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.